This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover:

• Sales skills for non-sales people
• Organisation strategies for future sales
• Account planning for initial contacts and follow up calls
• Understanding ‘why’ customers buy
• How to make quality appointments
• Questioning techniques
• Selling benefits
• Recognising buying motives and identifying buying signals
• Closing skills
• Handling objections
• The Power of ‘Following Up’
• Customer Style Analysis

How We Will Organise The Live Remote Course:

It couldn’t be easier as we take care of the whole process from start to finish.

The course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch)

1. Book the course you require online
2. We will send out the course materials including downloadable course manual, all of the course materials, a pre-course briefing form
3. We will start log-ins 15 minutes prior to the course start to allow everyone to connect
4. All delegates will complete the pre-prepared course activities that we will use during the course
5. Our virtual courses are very interactive to keep delegate’s attention throughout
6. All delegates will complete a Post-course action plan that can be reviewed their managers after the course.