Training the Trainer – 2 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Managing the Difficult Conversation
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course is ideal for managers who need better techniques to ‘handle challenging situation’ or ‘deal with the difficult conversation’.  It is packed with many practical tips and techniques and […]
Presentation Skills 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomExcellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.
Disciplinary Procedures – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
Complaint Handling – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst […]
Dealing With Difficult People – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Interviewing Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Assertiveness Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Coaching for Managers – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Time Management – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTime management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Mediation Skills 1 day
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Stress Management – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur courses have a proven track record in stress reduction and managing stress at work.
Time Management with Microsoft Outlook – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomIn this training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you […]
Leadership and Team Building – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Performance Management – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOne of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and […]
Training the Trainer – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Advanced Presentation Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Disciplinary Procedures – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
Presentation Skills 2 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
High Impact Writing Skills – 1 day training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, […]
