Train the Trainer – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Interviewing Skills – CPD Accredited – Face to Face classroom training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Training the Trainer – 2 day CPD Accredited course – Remote live training
Zoom virtual meeting London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Time Management with Microsoft Outlook – 1 day – Live virtual course – CPD Accredited
Zoom virtual meeting London, United KingdomIn this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we […]
Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Zoom virtual meeting London, United KingdomOur letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Telephone Skills and Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Telesales and Telemarketing – CPD accredited course – 1 day Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Project management for non-project managers – 1 day – CPD accredited training course – Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
The New Manager – CPD Accredited – 2 day Live remote training
Zoom virtual meeting London, United KingdomIf you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Presentation Skills 2 day – CPD accredited course – Live remote course
Zoom virtual meeting London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Coaching for Managers – 1 day – CPD Accredited – Face to Face Training Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Negotiation Skills – CPD accredited – Face to Face 1 day training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Time Management – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomTime management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Managing Difficult Employees – 1 Day – Live remote training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomPeople-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
PowerPoint Presentation Skills – Live Remote Virtual Training – 1 day course
Zoom virtual meeting London, United KingdomExcellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.
Leadership and Team Building – CPD Accredited – Live remote training course
Zoom virtual meeting London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Dealing With Difficult People – 1 day – CPD Accredited – Live remote training course
Zoom virtual meeting London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Introduction to Selling – Sales training course – 1 day – Face to Face Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomMost people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
