Complaint Handling – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst […]
Dealing With Difficult People – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Interviewing Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Assertiveness Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Coaching for Managers – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Time Management – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTime management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Mediation Skills 1 day
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Stress Management – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur courses have a proven track record in stress reduction and managing stress at work.
Training the Trainer – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Introduction to Selling – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomMost people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Leadership and Team Building – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Appraisal Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Performance Management – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOne of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and […]
Assertiveness and Managing Conflict – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Training the Trainer – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Disciplinary Procedures – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
Negotiation Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Presentation Skills 2 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
High Impact Writing Skills – 1 day training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, […]
Managing Meetings
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomPeople at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the […]
