Dealing With Difficult People – 1 day Face to Face course – CPD Accredited
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Leadership and Team Building – CPD Accredited – Live remote training course
Zoom virtual meeting London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Complaint Handling – 1 Day – Live remote training course
Zoom virtual meeting London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst […]
Negotiation Skills – CPD accredited – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
Zoom virtual meeting London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Letter, Email and Report Writing – 1 day – CPD accredited Face to Face course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Interview skills for the interviewee – 1 day Face to Face course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the […]
Training the Trainer – 1 day – CPD Accredited Course – Face to Face training
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Presentation Skills 2 day course – CPD Accredited – Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Assertiveness and Managing Conflict – Face to face workshop – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited
Zoom virtual meeting London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Complaint Handling – 1 Day – Live remote training course
Zoom virtual meeting London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst […]
Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Zoom virtual meeting London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
Zoom virtual meeting London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited
Zoom virtual meeting London, United KingdomTotal Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or […]
Customer Service & Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Zoom virtual meeting London, United KingdomOur ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Assertiveness and Managing Conflict – Live remote virtual – 1 day course
Zoom virtual meeting London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Introduction to Selling – Sales training course – 1 day live remote training
Zoom virtual meeting London, United KingdomMost people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Presentation Skills 1 day – CPD accredited training – Live remote course
Zoom virtual meeting London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
