Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Interviewing Skills – CPD Accredited – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Interview skills for the Interviewee – 1 Day – Live Virtual Remote Course
Zoom virtual meeting London, United KingdomThe aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the […]
Leadership and Team Building – CPD Accredited – 1 day Face to Face Training Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Stress Management – 1 day – Live remote training course
Zoom virtual meeting London, United KingdomOur courses have a proven track record in stress reduction and managing stress at work.
Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Zoom virtual meeting London, United KingdomOur letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Interviewing Skills – CPD Accredited – Face to Face training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Mediation Skills 1 day CPD accredited – Face to face workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Training the Trainer – 2 day CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Time Management with Microsoft Outlook – 1 day – Live virtual course – CPD Accredited
Zoom virtual meeting London, United KingdomIn this training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you […]
Delegation Skills – Live Remote Virtual Training Course
Zoom virtual meeting London, United KingdomIt is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to […]
Telephone Skills and Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Train the Trainer – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Presentation Skills 1 day – CPD accredited training – Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Telesales and Telemarketing – CPD accredited course – 1 day Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Advanced Presentation Skills – CPD Accredited – 1 day – Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
Zoom virtual meeting London, United KingdomThis course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Project management for non-project managers – 1 day – CPD accredited training course – Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Presentation Skills 2 day – CPD accredited course – Live remote course
Zoom virtual meeting London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.