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Training the Trainer – 2 day CPD Accredited course – Remote live training

Zoom virtual meeting London, United Kingdom

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

£590.00

Mediation Skills 1 day CPD accredited – Face to face workshop

&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United Kingdom

The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.

£395.00

Telephone Skills and Customer Care – 1 day Live Remote course

&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United Kingdom

Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

£295.00

Telesales and Telemarketing – 1 day Open Face to Face Workshop

&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United Kingdom

This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.

£395.00

Presentation Skills 2 day – CPD accredited course – Live remote course

Zoom virtual meeting London, United Kingdom

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

£590.00

Negotiation Skills – CPD accredited – Face to Face 1 day training course

&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United Kingdom

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

£395.00

Managing Difficult Employees – 1 Day – Live remote virtual course

Zoom virtual meeting London, United Kingdom

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

£295.00

Mediation Skills 1 day CPD accredited – Live remote training course

&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United Kingdom

The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.

£295.00

Managing Difficult Employees – 1 Day – Open Face to Face Workshop

&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United Kingdom

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

£395.00