Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; give better interviews; be a better interviewer and learn how to interview effectively. As well as improving interviewing skills, delegates will also learn recruitment and employment law.

Plan the interview

Thoroughly review job requirements. Know exactly what the job requires for perfect performance. This will allow you to make decisions based on factual evidence and not personal preferences.

Create the interview plan

Formulate job-related questions which help the interviewee give specific behavioural examples. These will give you an accurate indication of how the candidate will behave in the job based on their past behaviours.

Arrange for a relaxed and professional interview environment

Ensure there are no interruptions. This is vital for both you and the candidate to engage in a thorough two way conversation. Hold all calls and conduct the interview where you cannot see the office’s day to day operations.

Build initial rapport with the interviewee

Warm and friendly welcome. One of the greatest factors in influencing someone is the welcome you give them in the crucial first five minutes of a meeting. Make the candidate feel important by welcoming them personally and offering any help while they are waiting.

Communicate well during the interview

Listen to the way the questions are answered as much as the answers themselves. The best interviewers will only talk for about 20%-30% of the interview and invest the rest of the time listening actively for how the interviewee answers the questions. They will gain facts most interviewers miss by talking too much.

Control the interview

Practise techniques which allow you to open up uncommunicative candidates and direct talkative ones. The use of open questions for the former and careful direction of the second are skills worth developing.

Design the interview to test the candidate in a number of different ways

Test their on-the-job skills. The more realistic the tests to the actual job, the more valuable the information you will receive on the candidates ability to perform to the required standard. If you have to interview many candidates you may want to make this a test they can perform in their own time prior to the interview, but ensure you give them sufficient notice.

Evaluate the interview

Complete an interview assessment form immediately. You will be making notes throughout the interview, but it is essential to make your detailed assessment and evaluation immediately on completion. This will help you make your final decision especially if you have interviewed many people for the position.

Counter your prejudices and preconceptions

Take a second look at your first impressions. Train yourself to not prejudge a candidate initially as you may subconsciously spend the rest of the interview looking for reasons to back your initial assessment.

Guidelines for effective interviews

• create the right environment
• establish rapport early
• allow adequate time
• start off on a positive note
• use open ended questions
• ask specific job related questions
• let the other person do most of the talking – at least 60-70%
• question tactfully
• account for all time
• look for contrary evidence
• judge only by history
• downplay the negative information
• give the candidate credit where credit is due
• control the interview
• evaluate the information
• make each interview important

Interviewing Skills Course

This course will cover the practical skills needed for successful interviewing and our reputation for effective recruitment training has been endorsed by many delegates. Those who have attended the course have described it as being productive, informative and focused. It allows delegates to understand the stages of carrying out interviews and shows them how to conduct an effective interview so that they are able to attract the best candidates and choose the best person for the job. We guarantee to deliver the best employment strategies, tips and techniques for better interviewing and recruiting skills.

Course Dates

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Who will benefit from the course?

Our course will cover the practical skills needed to make recruitment interviews productive and focused. It will allow delegates to understand the stages of the recruitment process and how to conduct an effective interview so that they are able to attract the best candidates and choose the best person for the job.

Our courses allow all staff to benefit from enhanced interviewing skills. The types of delegate we have trained previously are:

• Directors and senior managers
• Sales and fundraising staff
• Local government employees
• Managers, department heads, team leaders and supervisors
• Technical and academic team members

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