Total Success Training
Mediation Skills 1 day CPD accredited – Face to face workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Training the Trainer – 2 day CPD Accredited course – Remote live training
Zoom virtual meeting London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Account Management – 1 Day – Live remote virtual training course
Zoom virtual meeting London, United KingdomThis one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design […]
Mediation Skills 1 day CPD accredited – Live remote training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Dealing With Difficult People – 1 day Face to Face course – CPD Accredited
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Presentation Skills 1 day – CPD accredited training – Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Negotiation Skills – CPD accredited – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
Zoom virtual meeting London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
The New Manager – CPD Accredited – 2 day Live remote training
Zoom virtual meeting London, United KingdomIf you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Presentation Skills 2 day course – CPD Accredited – Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Assertiveness and Managing Conflict – Face to face workshop – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Negotiation Skills – CPD accredited – Face to Face 1 day training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Zoom virtual meeting London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Introduction to Selling – Sales training course – 1 day live remote training
Zoom virtual meeting London, United KingdomMost people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Appraisal Skills – 1 day – CPD Accredited – Live remote course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Interviewing Skills – CPD Accredited – Face to Face classroom training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
Zoom virtual meeting London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Customer Service & Customer Care 1 Day Live Remote Course
Zoom virtual meeting London, United KingdomTotal Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Advanced Presentation Skills – CPD Accredited – 1 day – Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.