&Meetings, 150 Minories, London, EC3N 1LS
Assertiveness and Managing Conflict – Face to face workshop – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Advanced Presentation Skills – CPD Accredited – 1 day – Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Training the Trainer – 1 day – CPD Accredited Course – Face to Face training
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Training the Trainer – 2 day CPD Accredited course – Live remote workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Account Management – 1 Day – Face to Face Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for […]
Leadership and Team Building – CPD Accredited – 1 day Face to Face Training Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Interviewing Skills – CPD Accredited – Face to Face classroom training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Mediation Skills 1 day CPD accredited – Face to face workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Telesales and Telemarketing – CPD accredited course – 1 day Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Project management for non-project managers – 1 day – CPD accredited training course – Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Negotiation Skills – CPD accredited – Face to Face 1 day training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Coaching for Managers – 1 day – CPD Accredited – Face to Face Training Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Introduction to Selling – Sales training course – 1 day – Face to Face Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomMost people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
The New Manager – CPD Accredited – 2 day face to face training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomIf you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Managing the Difficult Appraisal – 1 day Face to Face Training Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Email and Letter Writing – 1 day – CPD accredited – Face to Face course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.